Solutions · AI Debt Recovery

Recover What's Owed. Without the Awkwardness.

DealJin’s AI voice agents call your debtors on your behalf — professionally, persistently, and strategically — recovering payments at a scale and consistency no human team can match, while keeping your client relationships intact.

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See the 4-Stage Framework

The money was always there. DealJin goes and gets it.

🎚️
4-Stage Framework
Right tone, right time
🌍
Multilingual
Debtor’s own language
📅
Promise Tracking
Same-day callbacks
⚖️
Pre-Legal Ready
Auto-logged for handover
📊
Full Visibility
Live dashboard
THE PROBLEM

Chasing Payments Costs More Than the Debt Itself

Every business has them. Overdue invoices. Stalled installments. Broken payment promises. The traditional approach is expensive, inconsistent, and emotionally draining.

You hire agents who burn out. You write off recoverable money simply because chasing it costs more than it’s worth. Most businesses recover far less than they should — because the process is broken.

The real cost of unrecovered debt:
✕Cash Flow Damage — Every unpaid invoice delays your operations, payroll, and growth.
✕Agent Burnout — Recovery calling is the most emotionally taxing work in any finance team.
✕Inconsistent Follow-Up — Missed callbacks and forgotten promises let recoverable debt go cold.
✕Relationship Risk — Aggressive or poorly handled recovery calls destroy future business permanently.
✕Legal Cost — Escalating to legal action costs far more than structured early recovery.
✕Write-Off Acceptance — Businesses normalise bad debt losses they should never be accepting.
HOW IT WORKS

You Define the Strategy. DealJin Executes It.

Before any recovery campaign launches, you configure DealJin with a complete recovery strategy. Every call is an extension of your recovery policy — not an improvisation.

1
Debtor List
Upload overdue accounts with balances, due dates, and history.
2
Recovery Tiers
Different approaches for 30, 60, 90, and 120-day+ overdue accounts.
3
Settlement Authority
What DealJin can offer — payment plans, partial settlements, fee waivers.
4
Tone Calibration
Empathetic for early debt, firm and structured for long-overdue accounts.
5
Escalation Triggers
When to flag for legal, management review, or human takeover.
6
Hard Limits
Commitments DealJin will never make, regardless of what the debtor says.
TIERED FRAMEWORK

The Right Tone at the Right Time

Not all overdue debt deserves the same approach. DealJin applies a tiered recovery framework that escalates intelligently — from a friendly nudge to a pre-legal notice.

Stage 11–15 Days Overdue
Friendly Reminder
Warm, professional tone. Assumes the oversight was unintentional. Reminds the debtor of the outstanding amount, provides payment details, and confirms a payment date. Relationship preserved entirely.
Stage 216–45 Days Overdue
Structured Follow-Up
More direct. References previous contact. Asks for a clear payment commitment with a specific date. Introduces late payment terms without threatening. Offers a structured payment plan if needed.
Stage 346–90 Days Overdue
Firm Recovery
Firm and factual tone. States the overdue balance, missed follow-ups, and potential consequences. Presents a final structured settlement offer within your authorised parameters. Documents all responses.
Stage 490+ Days Overdue
Pre-Legal Notice
Professional but unambiguous. Informs the debtor the account is being reviewed for legal escalation. Presents a final window for voluntary settlement. All content logged for legal handover.
OBJECTION HANDLING

Every Deflection, Handled Intelligently

Real recovery calls are never straightforward. Debtors deflect, dispute, delay, and disappear. DealJin handles every response with structured intelligence.

💬
“I already paid”
DealJin acknowledges the claim, requests payment reference details, logs them, and flags for immediate internal verification — keeping the tone non-confrontational.
⚠️
“I’m disputing the amount”
Captures the specific nature of the dispute in structured detail, de-escalates, and routes to your disputes team with a complete summary.
📵
Call Avoidance / No Answer
Intelligent retry scheduling across different times and days, voicemail drops with a professional message, and SMS or WhatsApp follow-up triggers.
📉
“I’m having financial difficulties”
Activates the payment plan negotiation flow — explores what the debtor can realistically commit to and proposes a structured arrangement within your parameters.
📅
“I’ll pay next week”
Locks in a specific date and amount, logs a promise-to-pay record, and automatically schedules a follow-up call if the commitment isn’t honoured.
B2B RECOVERY

Full-Spectrum Commercial Debt Recovery

For businesses outside real estate, DealJin handles the complete range of commercial and trade debt recovery.

Outstanding Invoices
Calls clients with overdue invoices, presents the balance and due date, and drives toward a payment commitment.
Broken Payment Promises
When a client said they’d pay and didn’t, DealJin follows up the same day — no letting it slide.
Disputed Invoices
Identifies the nature of the dispute, captures structured details, and escalates to the right internal team.
Partial Payment Recovery
Negotiates lump-sum settlements or staged payment plans for clients who genuinely cannot pay in full.
Key Account Recovery
Sensitive debtor relationships handled with calibrated tone that prioritises relationship preservation.
PROMISE-TO-PAY

The Follow-Up That Never Gets Skipped

The most common failure in debt recovery isn’t the first call — it’s the follow-up that never happens. DealJin eliminates this entirely.

✓Every payment commitment is logged with a specific date and amount
✓If payment doesn’t arrive by the committed date, DealJin calls back — same day
✓Tracks full promise-to-pay history: commitments made, kept, and broken
✓Broken-promise escalation flags accounts for human review or legal after a set threshold
✓Live dashboard of all active payment commitments and their status
MULTILINGUAL

No Language Barrier in the Way of Your Money

Across the Middle East and South Asia, debtor relationships span dozens of nationalities. A debtor who understands every word is far more likely to engage and commit.

🇦🇪
Arabic
Direct yet respectful, aligned with Gulf norms
🇬🇧
English
Professional and structured for corporate & expat debtors
🇵🇰
Urdu / Hindi
Largest debtor demographic in many UAE businesses
🇷🇺
Russian
Investor & high-net-worth recovery
🇨🇳
Mandarin
Chinese investor & business debtor recovery
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On Demand
Farsi, French & more
FULL CONTROL

You Run the Strategy. DealJin Runs the Calls.

📊 Live Recovery Dashboard
✓Total outstanding portfolio value tracked in real time
✓Calls in progress, completed today, and scheduled
✓Recovery rate by campaign, debtor tier, and time period
🔴 Real-Time Monitoring
✓Live transcript of any active recovery call
✓Step in, redirect, or take over any call instantly
✓Inject updated instructions mid-call without the debtor knowing
📈 Portfolio Analytics
✓Recovery rates by debt age, segment, industry, and language
✓Best-performing call times and scripts — continuously optimised
✓Cost-per-dirham-recovered across your entire portfolio
USE CASES

Debt Recovery Use Cases at a Glance

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Off-Plan Installment Arrears
Recover missed payments from property buyers.
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Rental Arrears
Collect overdue rent while maintaining tenancy relationships.
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B2B Invoice Recovery
Chase outstanding commercial invoices at scale.
💳
Consumer Payment Plans
Manage and recover structured consumer debt.
🤝
Broker Commission Recovery
Reclaim unpaid commissions from counterparties.
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Service Charge Collection
Property management fee recovery at volume.
⚖️
Pre-Legal Debt Resolution
Structured final settlement before legal escalation.
🔁
Broken Promise Follow-Up
Immediate callback when payment commitments aren’t kept.

The Outcome

Higher Recovery. Lower Cost. Zero Burnout.

Your recovery operation runs continuously, scales instantly, and performs at a level no human team can sustain. Your finance team stops chasing. Your cash flow recovers. Your relationships stay intact.

Every Debtor Contacted
Every Commitment Tracked
Every Follow-Up On Time

Stop Writing Off Money You Can Recover

Let DealJin run your recovery operation — higher recovery, lower cost, zero burnout, relationships intact.

Book a Demo